How It Works

At Law & Lemon, we are committed to making the claim process as smooth as possible for all of our clients and maintaining our 5-star level of service.

There are 6 short steps to getting the compensation you deserve:

Fill Out and Submit Our Online Case Review Form

To determine whether you have a potential claim, we’ll need your contact information; the make, model and year of your vehicle; the general nature of your vehicle’s defects, and its servicing/repair history. It’s easy to share this information via our online form.

Continue to Own or Lease Your Vehicle While We Work on Your Case

You cannot legally recover compensation for your defective vehicle unless you continue to be the vehicle’s owner or lessee.

DO NOT SELL OR TRADE IN YOUR VEHICLE BEFORE YOUR CASE IS FULLY RESOLVED OR SETTLED.


If we resolve your case, you can get a cash settlement or your vehicle repurchased, including your down payment, trade-in value, monthly payments and taxes. So long as your car is safe to drive, continue to use your vehicle while we work on your case.

Keep Taking Your Vehicle to the Dealer for Repairs and Service

If your vehicle continues to have the same problems for which you made your claim—or it starts to exhibit additional defects—YOU MUST TAKE THE VEHICLE TO THE DEALER TO REPAIR THE CURRENT OR FUTURE ISSUES. Retain all invoices and other documents that the dealer gives you at each service appointment.


If your dealer does not provide you with documentation for one or more service visits, keep notes of the vehicle’s problems you discussed with the dealer, the dates the vehicle was serviced, and anything the dealer told you about your vehicle and its defects/repairs.

Keep Sending us Photos and Videos of Your Vehicle’s Issues

Your claim has a better chance of a good outcome if we have evidence that your vehicle is continuing to malfunction. Additional photos and videos of your vehicle’s defective components and operational issues will make your case for compensation stronger.

Keep Making Your Loan or Lease Payments

The law requires you to be the owner or lessee of your vehicle at the time your case is resolved. Consequently, you must continue to make all loan or lease payments for your vehicle until we settle your case—even if the vehicle’s defects are preventing you from driving it.

If we agree to work on your case, you will not be required to pay us a retainer or any other fees. Consumer protection laws, like state Lemon Laws and the federal Magnuson-Moss Warranty Act, require the vehicle manufacturer to pay your attorneys’ fees and other claim-related expenses (such as the fees we pay to experts to inspect your vehicle and write a report).


If we can’t get your case settled within 30-90 days, we are prepared to sue in court to get you the best result. Our office will pay to have an outside expert inspect your vehicle and write a report about its defects and how they are impacting the vehicle’s value and your ability to drive it. We’ll use this report to negotiate a settlement or as evidence in court.


YOU WILL NEVER BE RESPONSIBLE FOR ATTORNEYS’ FEES IF WE DON’T OBTAIN A SETTLEMENT OR OTHER COMPENSATION FOR YOU.

GET A NEW CAR, FULL REFUND OR CASH SETTLEMENT

If your car was manufactured between 2018 and 2024 we may be able to help. Contact us for more information.